Privacy Policy

Scope

This policy describes what information Crawl Space Pipe Burst Team receives, how it is used and who may see it when someone visits burstpipeincrawlspace.info or phones the number listed there. By using the website or calling, a person agrees to the practices set out below.

Information Received

When a call comes in, telephone systems may log the caller's number, the date, the time, the length of the call and a rough location based on that number. Recordings may be made to check quality and for training.

Web servers and analytics tools may capture an IP address, the type of browser and device, the page that sent the visitor and the pages read. The website never asks for payment card, bank account or Social Security numbers.

Purposes

The information helps answer callers, review how calls go, learn which pages visitors read, stop fraud and abuse, and satisfy legal obligations.

Sharing

The details of a call, including the phone number, property location and a description of the damage, go to the independent restoration company handling the call so it can help the caller.

Vendors that supply telephone service, hosting and analytics also receive information, as do authorities when a law or court order demands it or when safety and rights require disclosure.

Cookies

Cookies and similar tools may be used to count visits and keep pages working smoothly. Browsers can refuse or erase cookies, and the website still works without them.

Retention and Safeguards

Information is retained only while it serves the purposes above or while the law requires. Reasonable technical and administrative safeguards protect it, though no transmission or storage method is perfectly secure.

Your Choices

Depending on the state where a person lives, privacy law may allow them to ask what is held about them, to have it corrected or deleted and to decline some uses. Such questions may be sent to contact@burstpipeincrawlspace.info or phoned in to (888) 578-6508.

Minors and Updates

The website is intended for adults and does not knowingly gather information about children under 13. This policy can change over time, and the version on the website is the current one.